We're happy to help with anything about our games.
Try force-closing the app and reopening it. Make sure you're on the latest version and your device OS is up to date. If it still happens, email us with your device model and OS version.
Open the game, go to Settings → Restore Purchases, and sign in with the same store account you used to buy. Purchases are tied to your store account.
Batomon Showdown needs a connection for battles against other players. Check the in-game help for details.
Email us at support@ekagamesllc.com from the address associated with your game account and we'll delete your data within 30 days. See our Privacy Policy for details.
Drop us a line — we read everything and reply within 2 business days.
support@ekagamesllc.com